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How the Dutch Concept of Poldermodel Can Help Expats Resolve Conflict at Work and in Social Life

Categories: Culture,Latest News

The Dutch poldermodel is an unusual decision-making and conflict-resolution style emphasizing consensus, inclusivity and compromise. Based on Dutch history, where communities had to unite for the reclamation of land from the sea, it has more-or-less become the hallmark of Dutch politics, business, and life in general. For the expat trying to work in the collaborative culture of the Netherlands, grasping the poldermodel and applying it offers an excellent opportunity to win in all social settings in the Netherlands.

A diverse group of colleagues engaged in dutch poldermodel communication

How Can Expats Use the Poldermodel at Work?

Encourage Open Dialogue

When conflict surfaces, for example, regarding project direction, workload, or office politics, Dutch pragmatism suggests that everyone concerned speak their position as a way to move things forward.

Active Listening

Don’t just hear others; really listen. Pay attention to what other people say, even if it’s entirely contrary to what you think. Ask questions for clarification, and do not interrupt.

Consensus vs Winning

The poldermodel isn’t about “winning,” but accepting that either your position or theirs will need to be adjusted to accommodate the common ground.

Patience

While tedious in its discussions and negotiations, the model fosters support for most decisions, thus minimizing outright rejection of one idea over another.

Use Inclusive Tools

During meetings, an anonymous survey or suggestion box could be introduced and used as an input mechanism for those who are shy about speaking up.

Think Outside the Boardroom

The poldermodel can be useful in all social scenarios, such as planning something as casual as a group dinner or a bigger event, or just trying to handle a squabble between housemates.

A diverse group giving thumps up

Setting the Stage for the Poldermodel in Social Life

When making plans that affect a group, ask for input from all involved. Could be as simple as that. Be transparent and honest. Dutch culture values directness. Be candid about your opinions, and retain an open mind when others express theirs. Lastly, accept imperfect solutions. In such consensus procedures, understand that to reach agreement, everybody has to give and take a little. Sometimes the plan is less than ideal, but it is something everyone can live with.

Pros and cons

A prime advantage of the model is that it engenders inclusion. Those taking part are much more likely to support the decisions that they had a hand in making. It creates stronger bonds and mutual understanding, even if the process is slow and frustrating. This may be especially true if you come from a more top-down culture.

Two women engaged in small talk

Top Tips for Expats

Have faith in the process

At times, it may feel cumbersome and inefficient. But stick with it, and give it time. Time spent building a consensus rarely doesn’t pay off.

You can be direct and respectful

Don’t be afraid to state your. This directness is appreciated by the Dutch. Just don’t do it in a way that offends or is meant to belittle others and theirs.

When in Rome…

Just watch how your Dutch counterparts navigate disagreements. Try to copy their approach.

Final Thoughts on Poldermodel

Adopting the poldermodel approach allows for the resolution of conflicts in many areas of life. The method also lends to creating stronger morale—one compromise at a time.

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